FAQ
How long does shipping take?
Orders are typically processed within 1–3 business days. Standard U.S. shipping usually takes 5–10 business days after your order has been shipped.
How much does shipping cost?
We offer a flat shipping rate of $6.99 for orders within the United States.
Do you offer free shipping?
Yes! We offer free U.S. shipping on orders of $150 or more.
How can I track my order?
Once your order has been shipped, you will receive a tracking number by email. You can use this tracking number to monitor your shipment's progress.
What is your return policy?
We accept returns within 14 days of delivery for eligible items. Please review our Return Policy page for complete details and requirements.
What if I receive a damaged or incorrect item?
Please contact us within 48 hours of receiving your order. We will work with you to resolve the issue as quickly as possible.
Do you ship internationally?
At this time, we primarily serve customers within the United States.
How do I contact customer support?
You can contact us by email at:
We strive to respond to all inquiries within 24–48 business hours.
Are my payments secure?
Yes. All payments are processed through secure and trusted payment providers. Your payment information is protected using industry-standard security measures.
Can I change or cancel my order?
If your order has not yet been processed or shipped, please contact us as soon as possible. We will do our best to accommodate your request.
What payment methods do you accept?
We accept major credit cards, debit cards, Shop Pay, and other secure payment methods available at checkout.
Where is Maiju & Vanji Fashion located?
Maiju & Vanji Fashion is a family-owned online fashion boutique based in Kentucky, USA.