Return & Refund Policy

Last Updated: June 2026

At Maiju & Vanji Fashion, we want you to be satisfied with your purchase. If you are not completely happy with your order, we are here to help.

Return Eligibility

We accept returns within 14 days of delivery.

To qualify for a return:

• The item must be unused, unworn, and in its original condition.

• All original tags, packaging, and accessories must be included.

• Proof of purchase or order number must be provided.

Non-Returnable Items

The following items are not eligible for return:

• Sale or clearance items

• Gift cards

• Personalized or custom-made products

• Items that have been worn, washed, altered, or damaged after delivery

Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

We recommend using a trackable shipping service, as we are not responsible for returns lost in transit.

Refunds

Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days.

Original shipping charges are non-refundable.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please include:

• Your order number

• Photos of the item

• Photos of the packaging and shipping label

If the issue is verified, we will provide a replacement, store credit, or full refund at no additional cost to you.

Exchanges

At this time, exchanges are handled through the return process. Customers may return an eligible item and place a new order for the desired product.

Contact Us

For return or refund assistance, please contact us at:

Email: 

Return & Refund Policy

Last Updated: June 2026

At Maiju & Vanji Fashion, we want you to be satisfied with your purchase. If you are not completely happy with your order, we are here to help.

Return Eligibility

We accept returns within 14 days of delivery.

To qualify for a return:

• The item must be unused, unworn, and in its original condition.

• All original tags, packaging, and accessories must be included.

• Proof of purchase or order number must be provided.

Non-Returnable Items

The following items are not eligible for return:

• Sale or clearance items

• Gift cards

• Personalized or custom-made products

• Items that have been worn, washed, altered, or damaged after delivery

Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

We recommend using a trackable shipping service, as we are not responsible for returns lost in transit.

Refunds

Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days.

Original shipping charges are non-refundable.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please include:

• Your order number

• Photos of the item

• Photos of the packaging and shipping label

If the issue is verified, we will provide a replacement, store credit, or full refund at no additional cost to you.

Exchanges

At this time, exchanges are handled through the return process. Customers may return an eligible item and place a new order for the desired product.

Contact Us

For return or refund assistance, please contact us at:

Email: maijuvanji15@gmail.com

We strive to respond to all inquiries as quickly as possible.

Thank you for choosing Maiju & Vanji Fashion.